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Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our site

Collection of personal data

We may collect and process the following data about you:

  • Information about you, which you provide by filling in forms on our website.

  • Details of when you access our website and the resources you access which may include the use of cookies.

  • Information about emails which we have sent and / or received from you.

  • Information from third parties where you consent to those other organisations sharing information they hold on you with us.

How we use your information and the basis of processing

We will use your personal information to:

  • Ensure that content from our websites is presented in the most effective manner;

  • Notify you about changes to our services;

  • Carry out our obligations arising from any contracts entered into between you and Chalet PapaGna

  • Provide you with information, products or services that you request from Chalet PapaGna or which we feel may interest you, where we are legally entitled to do so;

We will not use any of the personal information we collect from you to make automated business decisions.

The legal basis on which we collect and process the personal data described above depends on the personal information concerned and the specific context in which we collect it. However, we will only use your personal information where we:

  • Have your consent to do so;

  • Need the personal data to perform a contract with you;

  • Need to process your personal information for our legitimate interests and only where our legitimate interests are not overridden by your data protection interests or fundamental rights and freedoms;

  • Have a legal obligation to collect personal information from you; or

  • Need the personal information protect your vital interests or those of another person.

  • If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time, and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your personal information).

Information security

We will take all steps reasonably necessary including policies, procedures and security features to ensure that your data is treated securely and protected from unauthorised and unlawful access and/or use, and in accordance with this notice.

Recipients of personal data

We will share information about you with some of our suppliers who process data on our behalf to help us to provide services to you. We undertake this data sharing on the basis of our legitimate interests. These suppliers may include:

Database hosting companies - to host the Chalet PapaGna website.
Email marketing companies - to send emails to our customers. E.g. Mailchimp
Chalet PapaGna partners – delivering services on behalf of our company

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using cookie files stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

In addition to the above we use third party cookies and pixels to advertise Chalet PapaGna and our products across the internet (for example via Google AdWords and other services).

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the site.

How to contact us

If you wish to contact us about your personal data or exercise any of the rights described above please contact Nick Parks at

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